Terms of Service

1. Agreement to these Terms

These Terms of Service (“Terms”) govern your access to and use of inmark.ai, including our websites, dashboards, APIs, and related services (the “Platform”). By creating an account or using the Platform, you agree to these Terms.

If you use the Platform on behalf of a company (brand, agency, or other organization), you represent that you have authority to bind that organization, and “you” includes that organization.

2. Who can use inmark.ai

You must be at least 18 years old and able to form a binding contract. The Platform is intended for brands, agencies, creators, and UGC creators managing influencer partnerships.

You are responsible for keeping your login credentials secure and for all activity under your account. Notify us promptly if you suspect unauthorized access.

3. Accounts and roles

inmark.ai supports multiple roles (including brand, agency, influencer/creator, and admin). Features available to you depend on your role and permissions.

You agree to provide accurate profile and business information and to keep it up to date. We may suspend or restrict accounts that appear fraudulent, abusive, or in violation of these Terms.

4. The Platform services

inmark.ai helps users discover creators, create and manage campaigns, collaborate in shared workbenches, connect social accounts for analytics, negotiate campaign terms, and process campaign-related payments through our payment partner where available.

We provide software and workflow tools. Unless expressly stated otherwise, we are not a party to the commercial agreement between a brand/agency and a creator. Campaign briefs, deliverables, pricing, deadlines, and creative approvals are set by the parties using the Platform.

5. Campaigns, deliverables, and content

• Brands and agencies are responsible for campaign requirements, brand guidelines, and compliance with advertising laws (including disclosure rules such as FTC guidelines where applicable).
• Creators are responsible for creating and posting content that meets agreed deliverables and platform rules of the social networks they use.
• You retain ownership of content you upload or publish, but grant inmark.ai a limited license to host, display, process, and transmit that content as needed to operate the Platform.
• You must not upload content that is illegal, infringing, deceptive, hateful, or that violates another person’s rights.

6. Credits and payments

Where payment features are enabled, campaign budgets may be funded using Platform credits and held by a regulated payment partner until deliverables are approved according to campaign rules.

Fees, release timing, refunds, chargebacks, and payout schedules are described in-product and may be subject to the terms of our payment partner. You agree to those partner terms when you use payment features.

Taxes are your responsibility unless required by law to be collected by us or our partner.

7. Connected social accounts

You may connect third-party social accounts (such as YouTube, Instagram, Facebook, or TikTok) via OAuth to sync metrics and verify reach. By connecting an account, you authorize us to access data permitted by that provider and by your consent.

You must only connect accounts you own or are authorized to manage. We may disconnect accounts that fail auth, revoke access, or appear to violate provider policies.

8. Acceptable use

• Do not scrape, reverse engineer, or overload the Platform except as allowed by law.
• Do not attempt to bypass security, rate limits, or access controls.
• Do not use the Platform to spam, harass, or misrepresent identity or metrics.
• Do not upload malware or interfere with other users’ use of the Platform.

9. Intellectual property

The Platform, including its software, design, trademarks, and documentation, is owned by inmark.ai or its licensors. These Terms do not transfer ownership of our IP to you.

“inmark.ai” and related marks are trademarks of their respective owners. You may not use them without prior written permission, except to identify your use of the Platform factually.

10. Confidentiality

Campaign materials, pricing, and non-public business information shared through the Platform should be treated as confidential and used only for the intended campaign or partnership, unless the disclosing party says otherwise or disclosure is required by law.

11. Disclaimers

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee uninterrupted service, specific campaign results, creator performance, or that third-party social platforms will remain available or compatible.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INMARK.AI AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL.

OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED US DOLLARS (US $100).

13. Indemnity

You agree to defend and indemnify inmark.ai from claims arising out of your content, your campaigns, your misuse of the Platform, or your violation of these Terms or applicable law.

14. Suspension and termination

You may stop using the Platform at any time. We may suspend or terminate access if you violate these Terms, create risk for other users, or if we discontinue the service.

Provisions that by their nature should survive (including IP, payment obligations already incurred, disclaimers, and liability limits) will survive termination.

15. Changes

We may update these Terms from time to time. Material changes will be posted on this page with an updated “Last updated” date. Continued use after changes become effective constitutes acceptance of the revised Terms.

16. Governing law

These Terms are governed by the laws applicable in the jurisdiction where inmark.ai principally operates, without regard to conflict-of-law rules, unless mandatory consumer protections in your country require otherwise.